Product Description
Note:（1）Due to different measurement,there will be 1~3cm error.
（2） Our clothing takes ‘CM’ as the unit.
（3）1inch=2.54cm,1cm=0.394inch,1kg=2.205lb.
- We have own factory sales directly by factory，eliminating all intermediate links.
Strict control the produce cost and quality.
- we just order to promote the brand.Improve the popularity not forprofit.
- You can pay by bank transfer,T/T,Wester Union,Moneybookers,MasterCard,Visa,Qiwi.Support Alie-
xpress Escrow service
- We take great care in packing every detail to ensure safe shipment to you .Therefore please check
the package before you sign to receive it, if it is broken or damaged, you can make a record with the
carrier. At the same time, you can take a photo and send to us, we will solve the problem for you at
the first time.
- We will send the items within 3 business days once your payment is complete.(Holidays may be
extended)
- In most cases, the buyer need not pay any customs.We will declare it as a gift and a lower value to
avoid the tax.But sometimes in some countries,the customs officer may be strict.we are not accou-
ntable for any customs fee.Please check out the customs policy at your own place,such as Brazil,
Poland,Italy.If you have to pay the customs fees,it is your duty to your own country,the buyer should
understand this situation.
- All our items will be shipped to buyer’s address which offered by buyers,please confirm you Detail
Name/Address/Post Code/Telephone Number for payment.
- We do our best to serve our customers the best that we can.
- We will refund you if you return the items within 7 days of your receipt of the items for any reason.
However, the buyer should make sure that the items returned are in their original conditions.If the
items are damaged or lost when they are returned,the buyer will be responsible for such damage
or loss,and we will not give the buyer a full refund.The buyer should try to file a claim with the lo-
gistic company to recover the cost of damage or loss.
- Please keep the return item in unused condition and keep original packing, including box and tags.
- Differences in color may be caused by some other reasons such as color reflection in the monitor,
lighting, background etc. With this problem does not belong to commodity quality problem,the final
color with actual goods shall prevail. However,if you believe that the item received is in wrong color,
please contact us to see if a return or refund is possible.
- We are professional production women’s sportswear.
- We are factory direct delivery,so you can have the lowest price here.
- Wholesale and customize are welcomed!And we can shop the goods to your customer directly!
- Dro shipping supported
- Global agent recruit
- OEM and ODM Service
- ★Your satisfaction and positive feedback is very important to us.Please leave feedback and 5 stars
if you are satisfied with ou items and services.
- ★If you have any problems with our items or serbices,please feel to contact us first before you leave
negativ feedback.We will do our best to solve any problems and provide you with the best customer
serbices.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CrossFit Gear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.crossfit-gear.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
